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Custom Log Home Designs - Ron Dirkson Design Services, Nanaimo, BC
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Jack-Wrap™ Return Policy
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Return Policy

Our business policy is simple. If you are not 100% satisfied with our product, we will give your money back. Just return the product to us in like-new condition within 30 days from the date it was shipped to you and we'll refund the full purchase price (except for shipping costs that are not refundable). This includes manufacturers defects.

Exceptions to this return policy are: 1) Special ordered products/parts; or 2) Used and damaged parts. Any part which, in our opinion, shows evidence of being used or installed contrary to the installation instructions a/o subjected to improper handling, packaging or shipping by the customer, will not be eligible for exchange or refund consideration. We reserve the right to charge a 10% restocking fee or refuse any exceptions.

This return policy covers all imperfections in workmanship & materials. It is also limited to the consumer who originally purchases it.

This return policy does not cover damage resulting from accident, misuse or abuse, lack of proper maintenance, affixing of any attachments not provided with the product or loss of parts. IN NO EVENT SHALL Ron Dirkson Design Services BE LIABLE FOR ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES NOR FOR ANY DAMAGES RESULTING FROM MISUSE OR MODIFICATION OF THIS PRODUCT.

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For additional information please contact:
Ron Dirkson Design Services

Tel: (250) 390-4714

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For additional log home design information please contact:
Ron Dirkson Design Services

PO BOX 874 STN A, Nanaimo, BC, Canada, V9R 5N2
Tel: (250) 390-4714

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